#indeed #jobsearch #recruitment #digitalmarketing Hey team! 💼 Have you ever felt overwhelmed by the charges from Indeed for your job postings? It seems like my client is ...
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#HelpDeskJob #CareerGoals #SysAdmin #Cybersecurity #ITCareer Hey everyone! 👋 Just wanted to share that I recently landed my first help desk job working with cash recyclers ...
#SmallClaimsCourt #Meta #CustomerService #CustomerExperience Have you ever tried reaching out to a company’s customer service only to hit a dead end? 🤷♂️ Well, it seems like some frustrated ...
#HR #ServiceCenter #WorkplaceFrustration #Efficiency #TicketSystem Hey fellow HR leaders, feeling the burnout from the Service Center model? 🤯 Let’s talk about it! I know the ...
#AmazonCuttingBackAgain – Can you believe it? Amazon has decided to axe over 100 customer service managers, according to Fortune. 😱 What could this mean for the future of customer service at the e-commerce giant? 🤔 Is ...
#CustomerServiceNightmare: A Therapist Bullied Online Customer Support Staff Several years ago, I worked the late shift as an online customer support agent for a women’s clothing company. The other CSAs and I were constantly mistreated by crappy ...
#HelpDeskHorror: Ever wonder what happens when a help desk “fails”? 💥 Let me paint you a picture – a support desk struggling to keep up with the chaos of a brand new website launch, technical issues ...
#LifeProTip: Fed up with talking to virtual assistants? Try this trick! Have you ever been stuck in an endless loop trying to get help from a company’s AI or chatbot? I was struggling to get urgent assistance ...
“Want tips for answering the interview question ‘When should you escalate to Tier 2?’ Help Desk Admin Interview #InterviewTips #HelpDeskAdmin #Tier2 #Escalation #InterviewQuestion” “Hey ...
“Are there successful AI solutions for customer support to streamline FAQ responses and reduce manual workloads?” ### ## Overview ### Have you ever wished there was a better way to handle repetitive customer inquiries without building yet another internal tool? ...
Are you feeling undervalued and unappreciated after working in IT Service Desk for over 6 years? Have you experienced demotions, budget cuts, and lack of opportunities for growth within different Service Desks? Do you feel like you are not ...
Are call center agents listening when you’re on hold? #callcenter #customerexperience #communications Did you know that the person you’re speaking to at a call center can hear what you’re saying if ...
Are you feeling stuck on the help desk? How can I transition from a Tier 1 help desk specialist role? Should I pursue certifications or a B.S in IT? Share your recommendations for career growth! #HelpDesk ...
How can you delight customers to increase engagement and retention? Examples of customer delight strategies? YCombinator emphasizes the importance of overdelivering and delighting customers. Some ways to achieve this include adding new features or incorporating cool animations. Here are ...
#CustomerSupport #Gratitude #Survey #Kindness #PositiveReviews Customer support plays a crucial role in our daily lives, especially when we encounter issues or have questions about ...
#CustomerService #CallCenter #ProblemSolving #CustomerExperience #CommunicationSkills Customers keep calling my department because they can’t get through to the department they want. How to handle it? 📞 ...