#CarSalesman #SaleGoneWrong #DealershipDishonesty
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Imagine this – you’re in the market for a new car, dreaming of that perfect ride that will make your heart race every time you hit the accelerator. You finally find it, but the dealership experience leaves a sour taste in your mouth. Promises broken, trust lost, and a potential sale of £40k slipping through their fingers. Let’s dive into a cautionary tale of how going back on your word for a measly £100 can cost you big time.
### The Initial Promise 🚗💸
Several years back, a car enthusiast like you was on the hunt for a new set of wheels. The excitement of potentially owning a Civic Type R turned into disappointment as a warning message greeted them during a test drive of a heavily modified Fiesta ST2. The dealer reassured them that the issue would be fixed before purchase, but guess what? The warning popped up again when they went to collect the keys.
The dealer conveniently claimed they never agreed to fix it, only suggesting it would cost a mere £100 to install the sensors. No written proof, no accountability. The customer, understandably angry, ended up getting the sensors installed themselves and learned a valuable lesson – always get promises in writing.
### The £40k Sale Opportunity 💰🚗
Fast forward four years and our protagonist is once again in the market for a new car. This time, they had their eyes set on an Audi RS3, with a budget of £40k. Surprisingly, the same dealership that had let them down before had the car they were looking for. Skeptical but willing to give them another chance, they arranged a test drive.
During the test drive, the customer wasn’t entirely sold on the car. However, when they mentioned their dislike for the silver trim on the front, the dealer once again made a promise – they could get it changed if the customer agreed to buy on the spot. Sound familiar? The customer, remembering the past deception, politely declined the offer and left without making a purchase.
### The Lost Opportunity and Lesson Learned 🛑🧠
The dealership may have thought they could sweeten the deal and salvage the sale, but ultimately, their history of broken promises and dishonesty had cost them a £40k sale. The customer, now wiser and more cautious, took their business elsewhere and found a car they truly loved – a brand new A35.
The moral of the story? Trust is hard to earn but so easy to lose. A small promise broken can lead to big consequences. It’s not just about the money; it’s about integrity, honesty, and respect for your customers. Treat them well, keep your word, and the sales will follow.
Remember, in the competitive world of car sales, reputation is everything. Don’t let a £100 promise cost you a £40k sale. Customer trust and loyalty are priceless – don’t gamble them away for a quick buck.
### Conclusion 🏁
So, whether you’re a car buyer or a dealership owner, remember the importance of keeping your promises. Building a trustworthy reputation takes time and effort, but it pays off in the long run. Don’t let a small mistake cost you a big opportunity. Learn from the mistakes of others and strive to always deliver on your word.
In the end, it’s not just about the sale – it’s about building lasting relationships with your customers. Treat them with honesty, respect, and integrity, and you’ll find success beyond measure. Don’t go back on your word for a £100 promise – it could cost you more than you ever imagined.
Used cars salesman did as most used cars salesmen do
Did you drive by to show him your new car?
He lost more than that, word of mouth goes a long way.
Get it in writing.
You had me at Type R. 🤤
It’s like that turtle who gives a scorpion a ride across the river. Halfway across the scorpion stings the turtle. As the turtle is dying and sinking, he asks, Why did you sting me? Now we will both die. The scorpion replies, What did you expect? I am a scorpion.
A verbal agreement is not worth the paper it’s written on.
I hate to generalise and I tend to believe that there are good and bad in all occupations, but used-car salesmen truly are a breed apart when it comes to telling bare-faced lies.
I still shudder at the catalogue of lies and utter incompetence that I had to endure when I bought my current car,
In my country you need promises in paper and signed, word doesn’t have value anymore.
You should check out the amazing book on Amazon called “Awaken The Used Car Salesman Within”. I am in no way affiliated with this book and my endorsement of it is no way self-serving even though I wrote it.
Love the A35, but SWMBO is more of a Moggy Minor fan.
Wanted a used RS3 and yet went with new A35… uh wut? isn’t that like a 30k-40k difference while massively sacrificing performance and power?
Verbal contracts are recognized in the court of law.
Many companies do not understand that the bad customer service they provide really can come back to bite them.
My father had an issue with a phone that he bought. He asked them to provide a part and they absolutely refused. It was many years ago.
They were very rude to him and he told them that if this company ever came up in terms of a purchase, he would make sure that they did not get that purchase.
He worked in IT for a a very large corporation and lo and behold this company bid on a very expensive contract. It was millions of dollars.
My father was in the meeting and told him that this company had no respect for its customers and due to that comment, they did not get the contract.
So, refusing to provide a $10 item cost them millions.
Plus, hopefully, sales from other people who didn’t trust him because of what you told them.
Ah revenge is a dish best served cold
If you get a good deal, you might tell 10 people. If you get ripped off, you probably will tell 100!