#StartupStrategy #CustomerRetention #BusinessEthics
🤔 Have you ever come across a situation where a startup was actually aiming to steal the business of their own customers for higher profits? Let’s discuss this intriguing scenario!
Here are some points to consider:
– Examples of successful or unsuccessful cases
– Impact on customer loyalty and brand reputation
– Ethical implications of such a strategy
Possible solution:
– Focus on building strong relationships with customers
– Provide value-added services to retain loyalty
– Communicate openly and transparently with customers
Share your thoughts and insights on this topic! Let’s learn from each other’s experiences for better business practices. 💼🚀 #Entrepreneurship #CustomerExperience
Like Microsoft being Apple’s biggest software application vendor and then made a competitive OS?
Open ai, build on open source and non profit
Amazon does this with their drop shippers since Day 1. Anything they could steal they do
Amazon undercutting their own sellers by offering cheaper alternatives, delisting them, or hiding from their results. Same with Google. As a couple of examples.
Twitter and FB API in the early days.
Not necessarily their direct customers but the devs building on top of their APIs helped them to grow their customer base.
Then they pulled the rug from under them by turning off API access and overtime, offered the same features.