SwimLessonRefund #OhioAG #ConsumerRights
Hey everyone, has anyone else experienced a situation where you paid for swim lessons, only for them to be cancelled with no alternative options or refunds offered? It’s frustrating, right? Here’s my recent experience with that:
- Signed up for swim lessons through a program at our local pool
- Organizer cancelled the entire session abruptly and announced no refunds, citing a strict refund policy
- Organizer is now ghosting parents and not providing any explanations
I’m from Ohio and wondering if anyone else has faced a similar issue or knows what our rights are in this situation. Here’s a possible solution I’m considering:
- Contact Ohio Attorney General’s office to explore legal options
- Collect evidence such as signed paperwork and communication with the organizer
- Consider small claims court if necessary for reimbursement
What do you think? Have any advice or suggestions to share? Let’s help each other navigate this frustrating situation! 🏊♂️🤔 #SwimLessonTroubles
The city can’t really do much here. The whole “no refund” thing isn’t really applicable though, this isn’t a refund in the traditional sense. Everyone can sue her in small claims court. You can’t just offer a service, take the money, not provide the service, and then pocket the cash. So, small claims court!
This is exactly why small claims court exists. You don’t need a lawyer and she may just refund you if you file instead of going to court.
Also if she has a business license you may also be able to file a complaint with your state Attorney General. I have used this successfully in the past to get refunds from scamming businesses who were too far away to sue.
If the lessons were paid via credit or debit card, file a dispute or charge back for services not rendered through the institution the card is serviced. Depending on the institution, you may also be able to file a dispute on a check or ACH (also based on time since the actual transaction occurred).
Otherwise, it looks like this would be a small claims situation.
Small claims
Since payments were made in cash, you would have to pursue her in small claims court. The filing fee is typically very minimal, and small claims is intended to be navigable without a lawyer. Just save documentation of everything as much as possible.
That is theft of services
NAL, but she’s insane if she thinks she can take full payment and not prorate a refund for the missing classes that she, not you, canceled. Her cancellation policy is referring to participants canceling, not herself, so it doesn’t apply to this situation.
Contact the other parents. Each of you should file in small claims court. Do it all on the same day, if possible. One case after another in front of the same judge should scare her into refunds.
It is illegal, this is fraud. Make a police report & file a lawsuit in small claims court.
Also recommend that the other parents do the same.
If you don’t want to go the legal route, you could make a social media campaign.
Embarrassment is a pretty powerful force.
Make sure you screenshot the FB page in case she deletes it, including any conversations over messenger in case she blocks you.
Did you happen to put payment on a credit card? This is theft.
NAL but I just had to chime in and say that this lady sound absolutely BADS**T crazy to be pointing to the paperwork and saying, “SEE! You agreeed to no refunds!!” as though that has literally anything to do with the situation lol. Like other said, this is exactly why small claims court exists. Go for it.