Β #FirstJob #FieldTech #Hospital #Excited #Nervous #InformationTechnology #CareerAdvice
Hey there! π So, tomorrow marks the start of my first job as a field tech for a hospital and I have to admit, I’m feeling a mix of excitement and nerves. π₯π»
Here’s a quick rundown of where I’m at:
– Fresh out of an A.A in Computer Science
– Currently pursuing my B.S in Information Technology
– Ready to dive into hardware-related work
I know this job might not be the most glamorous, but it’s my foot in the door to gain valuable experience. And hey, we all have to start somewhere, right? πͺ
Now, I’m turning to all you experienced folks out there for some wisdom and tips to excel in this field. Whether it’s general IT advice or specific field tech insights, I’m all ears. π€π‘
Here’s what I’m curious about:
– How to navigate the hospital environment effectively
– Balancing hardware knowledge with customer service skills
– Dealing with potential high-stress situations
If you have any pearls of wisdom to share, please do! Let’s help each other succeed in this ever-evolving tech world. π #ShineBright #TechJourney
Trust but verify, most end users have no idea what they are saying. If they say they did X,Y,Z thing sure okay. but just to be sure, verify it.
Don’t be afraid to Google.
Get a pocket size notebook. As you are going through your first few weeks, start writing down all the different systems and software that you start to deal with. Since there will probably be some technology you are not familiar with, watch some videos on YouTube or do some google searching on your free time after work for an hour each night. I promise the extra effort will calm your nerves and get you up to speed quickly. Good luck!
Having done hospital IT there are some pluses. First the equipment will be standardized Theyβll be using one brand of of computers; you may have the chance to learn some of the specialized depts like radiology
Always remember the very best way to get an end-user to return your call is to close their ticket.