#ColdCalling #SalesTips #B2BMarketplace #StartupLife
Are you dreading making those cold calls? 📞 Do you find yourself struggling to connect with potential clients over the phone? Well, fear not! As a 19-year-old sales enthusiast in the Australian meat industry, I have been honing my cold calling skills for a year now, and I’m here to share my learnings with you. 🌟
## Matching Tone for Success
When diving into a cold call, it’s crucial to match the tone of the person you’re speaking to. Whether they’re energetic or laid-back, adapt your vibe to mirror theirs. Treat the conversation as if you’re catching up with a friend and make them feel comfortable. After all, they’re just another human on the other end of the line. ☎️
## Numbers Don’t Lie
In the world of cold calling, numbers matter. Don’t get discouraged by a few unsuccessful calls initially. Keep track of your success rate and aim for the industry average of 2%. If you’re not seeing progress after reaching out to a significant number of leads, it may be time to reevaluate your approach. 🔢
## Let Them Talk
Listening is key in cold calling. Allow the prospect to speak for 70% of the conversation and resist the urge to interrupt. People love to share their thoughts and insights, so give them the space to do so. You’ll be surprised at how much you can learn by simply listening. 🗣️
## Personalization is Key
Make each interaction feel tailored to the individual by taking notes and storing them in your CRM system. By keeping track of their preferences and past conversations, you create a personalized experience that shows you genuinely care. This attention to detail goes a long way in building rapport with potential clients. 📝
## Add Value Every Time
Don’t leave your prospects empty-handed after a cold call. Always aim to provide value and aim to move the conversation forward towards a clear end goal. Whether it’s sharing industry insights, offering a solution to their problem, or simply listening to their needs, make sure each interaction leaves a positive impression. 💼
In conclusion, cold calling may seem daunting at first, but with practice and a few tips under your belt, you can master this art form. As a young entrepreneur still learning the ropes, I encourage you to take these notes with a grain of salt and adapt them to your own style. Remember, there’s always room for improvement, so keep challenging yourself to grow and evolve in your sales journey. 💪🏼
What are your thoughts on my cold calling approach? Feel free to share your feedback in the comments below! 🌟
>Match their tone. Are they super hyped up? So are you, are they more relaxed? Time to chill out.
Impressive realization by a 19yo. I absolutely hate sales people trying to hype me up while acting as if they made their morning coffee with Red Bull and cocaine.
Well done at 19! . Keeping it real.
On the path to maturity quickly.
As a tech person sorely lacking in these skills I appreciate you sharing your insights!
Nice one! I recommend reading “How to make friends and influence people” by Dale Carnegie
Everything you’re doing and how insightful you are tells me you are going to be very successful. Most people never grind through the rejection so they never talk to potential customers. Other people don’t have the intelligence or humility to learn from their mistakes. You’ve done both. Kudos!
Not much to critique here. All great observations and tips. I wish I had your level-headedness at 19. I also did a lot of cold calling for insurance sales around that age… I hated it, being an introvert, but soon learned to do it easily.
> I study business at university but cofounding a startup has taught me more.
You have no idea how many business majors are clueless at business. Theory is great, but the real world is a great teacher.
Fantastic observations, especially at 19. Not too much to add honestly, but as a former geek in sales at a large tech firm I will add a few nuances that worked for me:
– Focus on solving the customer’s problems. This helped the sales folks turn $1MM deals into $100MM deals by focusing on truly understanding the customer’s problems and solving them rather than pushing the sale. Plus, it kept them coming back.
– Advocate for your customer. LISTEN to their feedback and ACT on it. It was obvious that one of our products was too expensive and lacked 1 critical feature. The customer wasn’t even shy about it. Get that feedback into the product team. The product team often *thinks* they know what a customer needs better than the customer.
With that said, it is also vital that you qualify your leads. There seem to be certain folks who are experts in wasting your time. Learn to identify those folks early on and flag them in your CRM.