“Did you know that starting your 911 call with the service you need and your address can save valuable time during emergencies? Learn how this simple tip can help dispatch appropriate help faster and streamline the process. Spread the word and potentially save lives! #911 #emergency #lifesaver #dispatch #help #tips“
Of course, I always start with the address and emergent situation
also, calling from a landline doesn’t guarantee them getting your address instantly anymore
I make sure to give them my loyalty card number first. Got to make sure to collect those points.
In primary school we were told to always say our name first. I thought that’s stupid, cause who cares who calls and I said it would be better to first tell the address in case the connection is lost or something. Teacher said I was wrong. I am still salty about it!
That’s if the 911 operator wants to hear the important info. We had a small house fire last summer. Wife called 911 while I tried to remedy. Operator didn’t want to hear the “where” or “why”. She kept insisting my wife spell our last name. Wouldn’t proceed until my wife started yelling back about focusing on what’s important. Thankfully I was able to control the fire early on. Those 1-2 minutes of ridiculousness could have been critical.
Whole faith in the emergency system was shaken that day.
They interrupt and ask anyway.
They deal with people in stress all day. They know people panic and have a hard time explaining stuff, so they guide you instantly.
Plus there is some triage too, meaning if they don’t deem your problem urgent, they may talk you through it and recommend visiting a GP or clinic the next day. They do not dispatch a car immediately as soon as they have an address in the first 10 seconds… They want to know what the issue is. On the other hand, they may also send specialized units if it is a major issue that are better equipped – rather than send a normal ambulance within 10 sec. I’m sure it is roughly the same anywhere