#DeliveryPeople #Doorbell #PackageDelivery #CustomerService
🚪📦 Have you ever experienced the frustration of waiting for a package or food delivery and being left wondering why the delivery person never rang the doorbell? It’s a common occurrence that leaves many people scratching their heads and questioning the lack of customer service in the delivery industry. In this article, we’ll explore the reasons behind this phenomenon and what you can do to ensure a smoother delivery experience.
##What’s the Deal with Delivery People Not Ringing Doorbells?
###1. Time Efficiency
Delivery people are often under tight time constraints to make multiple deliveries in a short period. To meet their schedules, they may opt to leave packages at the door without ringing the bell to save time.
###2. Assumption of Absence
Some delivery drivers assume that residents are not home based on past experiences with no one answering the door. This assumption can lead to a lack of doorbell ringing, as they believe it’s pointless if no one is home.
###3. Company Policies
Certain delivery companies may have policies in place that discourage or prohibit delivery people from ringing doorbells. This can be due to noise concerns in residential areas or to prevent disrupting occupants.
##Tips for a Better Delivery Experience
###1. Provide Clear Instructions
When placing an order for a delivery, be sure to provide clear instructions for the delivery person. Include a note specifying that you prefer the doorbell be rung when dropping off your package.
###2. Request a Notification
Many package delivery services offer the option to receive notifications when a delivery is on its way. Take advantage of this feature to be aware of when your package is arriving and can be on the lookout for its arrival.
###3. Contact Customer Service
If you consistently experience issues with delivery people not ringing the doorbell, consider reaching out to the customer service department of the delivery company. Express your concerns and inquire about any policies or practices that may be contributing to this problem.
###4. Install a Doorbell Camera
For added peace of mind, consider installing a doorbell camera that allows you to see and communicate with delivery people at your door. This can help ensure that you are aware of deliveries and minimize the risk of package theft.
##Understanding the Importance of Communication
In the digital age, customer service and communication are of utmost importance. The delivery industry is no exception, and it’s crucial for delivery people to foster good communication with recipients. By understanding the reasons behind the lack of doorbell ringing and taking proactive steps to address the issue, you can work towards a more seamless and satisfactory delivery experience.
In conclusion, the lack of doorbell ringing by delivery people can be attributed to various factors such as time constraints, assumptions, and company policies. By taking proactive steps such as providing clear instructions, requesting notifications, and addressing concerns with customer service, you can improve the likelihood of delivery people ringing the doorbell when dropping off packages. Remember that open communication is key to resolving delivery issues and ensuring a positive experience for both recipients and delivery personnel. 🛎️📫
takes more time, alot of doors don’t have doorbells or they don’t work its easier to just not check. people get notifications about deliveries on their phones nowadays
Left over practice from Covid. Back when I was delivering during the pandemic, we were told not to ring doorbells. At this point, it’s probably a standard now.
People with dogs and sleeping children complained enough
Could you put out a sign that says ring bell when delivering?
I know they often don’t follow signs. we have a nice bench setting out there with a note for them to leave their practice on it so I’m proud of us have to been down to the ground but apparently they like to bend all the way down to the ground.
Probably so they don’t get shot by Cletus the sovereign citizen.
If I ring the doorbell, it’s only to wait for the customer to hand them their things. Ringing the doorbell and leaving stuff on the ground just seems weird to me. Not to mention probably 70% of the houses I deliver to have camera doorbells, so they get notified anyways when someone’s at the door, it’s a habit. *unless of course they specifically request in the notes “ring the bell”
If the delivery is set to “leave at door” that’s all I do, I’m in a rush. Maybe set it to “hand it to me” or find the option to require a customer to receive packages if stealing is an issue.
A lot of people leave a tote container by the door with “packages” written on it.
I think it is strange when they don’t ring for food, but just leave it. I had a get together, and a friend had to cancel last minute. She felt badly because she was supposed to bring dessert, and had dessert sent to my house. I didn’t know it was sitting on my porch until someone left!
Let me tell you, I work at an urgent care and I get yelled at from a patient because we were not answering our doorbell. We don’t have a doorbell. So this women is clearly trying to bring it back.
if you WANT notifications, put a motion sensor on the porch or in your mailbox.
my mailbox is like 500ft down a driveway of trees, so i put a 1/2 mile motion sensor in the mailbox, drilled a hole for the antenna to drop out the bottom
now i get notifications whenever someone opens the mailbox, i have cameras on the porch and motion sensors on the driveway so i know when ups or fedex comes too.
when i have a problem, i solve it myself and not expect anything from other people.
I used to deliver for door dash. 90% of people left no note. 8% of people said “do not knock or ring doorbell”. 2% said “knock and/or ring”. I usually tried to follow the instructions given, but if none were then I would assume no knocking.
They are on the clock, the more time they wait for you to come to the door and exchange pleasantries the less time they have to eat and sleep and see their kids at night. Plus between all the people with doorbell cameras, delivery notifications, and social anxiety, people who actually want to interact with the delivery person are the minority.
I work from home, and I am thankful every time they don’t knock or ring the door bell.
So many times told NOT to ring, so many people hate being disturbed and so many people are, like you, watching us deliver. Rather not disturb people and risk losing a tip than ring a bell without being told.
As someone that had a dog that only barked at the doorbell and it would take 5 minutes to calm him down I appreciate it.
When you say you have watched them do it do you have a camera? They might assume you got a notification on your phone to grab it if they see the camera. Also people that don’t work from home just have to hope no one steals it since they are not there to bring it in.
Are you ordering through a delivery service such as Door Dash? If so, you need to specify that the driver should ring the doorbell. You can also specify whether or not you would like them to hand the order directly to you. These drivers just do what the app tells them (i.e., what YOU tell them). Most of the time the app just says “leave it at my doorstep”, not “leave it at my doorstep and ring the doorbell”. YOU might want the doorbell rung, others may not. Put it in the instructions and you should be good.
You order food and then somehow don’t check the door religiously every three seconds like the rest of us?
I heard a story from my town about some trick or treaters that knocked on a door with the porch light on and had a gun pointed at them. If people have the right to bear arms or whatever, DoorDashers have the right to drop it and run.
Not really an answer to your question… but last night Amazon delivered a package and the guy rang the doorbell. I was like “WTF is that?” and it took me a few minutes to realize it was the doorbell.
Covid. It all started when covid hit bc everywhere had to go no contact. They just kept it that way
Depends on the delivery company. I deliver for UPS and by the book, we’re supposed to announce “UPS” when walking up to a home, then knock AND ring the doorbell, then leave the package. I do all of those things but I know some drivers don’t.
The only time I don’t knock or ring a doorbell is if there’s a sign posted specifically requesting that I don’t. (Sleeping baby, night shift workers, etc.)
As a delivery driver, it’s because most people don’t want your ringing the doorbell. New babies, working from home, night nurse that sleeps during the day. After a few times of getting yelled at for hitting the doorbell, I just stopped all together to avoid upsetting people.
They’re probably under very tight delivery schedules and don’t want to wait. I put a sign on the door to ring bell THEN leave package. Seems to work most of the time. I don’t mind if they ding dong ditch the package, I just want them to do the ding dong part so I can rescue it quickly.
same here, It’s pretty irritating, I’ve even had it with packages that are “Adult signature Required”, nope just left there.
Mine do, but I have a sign on my door informing them that I’m blind and could they please just ring the bell so I know the package is there? Haven’t had any issues since I put the sign up.
The fun thing about delivering is nomatter what you do, half the people are either pissed that you did it or pissed that you didn’t.
Your “special instructions” section doesn’t say to ring it, is my guess.
I love it. I don’t want other people in the house to know how much I’m spending ☠️
I am an Amazon Flex delivery driver. I deliver all those Amazon packages you order at 2am. Right now, it’s cold and dark for like 23 hours a day here in Michigan. A typical three hour block for me is about 30+ deliveries, about 30 minutes from the warehouse. That gives me about 5 minutes per package. Sometimes, it’s a 5 minute drive between houses. I pull up, run the package to the door, take the obligatory picture, then go to the next one. I don’t have time to find your doorbell and wait around to hand deliver your package. There is absolutely no benefit to me for doing that. It only makes my job harder.
If you are home, then you saw my headlights pull into your driveway. You saw me walk up to your door in a highly reflective blue Amazon vest. Your dogs barked like they were being skinned alive. You’ve got an email or text from Amazon with a picture of where the box is before I make it back to my car. You know you’ve got a delivery at your door. If it’s important, you’re watching for it. If it’s not important, you don’t care if it sits outside for a little while waiting for you.
If you aren’t home, you don’t care that I didn’t ring the doorbell. You aren’t even there to get the package. You’ll see it when you get home and bring it inside with you.
Why should I ring the doorbell again?
As a delivery driver for 6 years. On the delivery app for the drivers the default is “contactless delivery”. Unless you’ve specifically selected “hand it to me” on the delivery option, the drivers are following instruction to just “leave it at the door”.
Many customers write bad reviews for ringing the doorbell because it either wakes up their baby, get their dog starts barking, all kinds of things.
If you want the driver to ring your doorbell, specify.
If you wake my baby and my wife up, I may have to bury you in my basement.
I don’t like working with concrete.. so please don’t knock or ring the doorbell.
I feel the same way. I wish they would ring the bell.